avatarby Jeff LyonsLast updated May 1, 2023Category: Newsletter

Hello Builterra Users,

As the spring season blooms, so do new updates and features on Builterra's platform! Did you know that project management software can reduce the likelihood of cost overruns by up to 75%? That could potentially be the difference between taking profit or barely breaking even! At Builterra, we understand the importance of streamlined workflows and organized communication. Our monthly newsletter highlights the latest implementations and improvements to our platform, ensuring our users stay up-to-date on all things construction administration. Some of our updates include a new project-based user interface, AutoCAD add-ons, and a colorful analytics dashboard to name a few. Keep reading to learn more!

Upcoming Conferences

CSCE Conferences:

We'll also be present at this year's CSCE Conference (at the Delta Beausejour)! CSCE is a not-for-profit learned society created to develop and maintain high standards of civil engineering practice in Canada and to enhance the public image of the civil engineering profession. Trade Show starts May 24th and ends on the 27th. Make sure you stop by and say hello!

Good Roads:

We got to see many friendly faces at this year's Good Roads conference. Special shout out goes out to the folks who stopped by to see us: Kent Schachowskoj, Kyle Gibson, Erik Nickel, Travis Wilson, Joe Gowrie, Robert Bowen, and Anthony Simmons. It was a pleasure meeting you all in person. As for anyone that we missed, perhaps we'll see you at the next iteration of the conference!

Aziz and Dan at MEA 2022

Web Platform Updates

Analytics Dashboards:

Builterra's updated project user interface now features an analytics dashboard that provides a comprehensive view of project data. The dashboard includes intuitive pie charts and graphs that make it easy to monitor key performance indicators and track progress. Users can quickly and easily see project status, tendering, inspections, progress payments and other important metrics. The analytics dashboard is an essential tool for anyone looking to improve project management and ensure successful project outcomes. For more information, reach out to Support@Builterra.com!

AutoCAD Extensions Supported:

We're excited to announce our latest capability of allowing AutoCAD files to be opened in our Document Repository. Users can now access AutoCAD files directly within our platform, allowing you to host all your files in one, centralized location. This includes, but not limited to the following formats; DWG, DWS, DWT, DXB, DXF, etc. Furthermore, you can share or send these files through the appropriate workflows. Try it out for yourself and see how it can benefit your construction administration workflows. For more information, reach out to Support@Builterra.com!

New Ad-Hoc Project Columns:

You wanted more from Ad-Hoc and we delivered! You can now add the Team and Active columns to your report by simply selecting them within the configuration window. If you need more information, do not hesitate to reach out to Support@Builterra.com!

Project-Based User Interface:

Do you find it difficult navigating our current user interface to find your projects, bids, or inspections? If so, try out our new project-based UI and let us know what you think! We would love to hear your feedback to improve our system in ways to better serve your workflows. For more information, reach out to Support@Builterra.com!

Did You Know?

Cost Sharing:

Builterra's cost sharing capabilities are mostly unnoticed by majority of our users. Our cost sharing system allows for greater flexibility and control over project finances. With the ability to set up responsible accounts for payment of specific tendered line items, project managers can more easily track and manage project costs. This feature is particularly useful for larger projects where multiple stakeholders are involved, as it ensures that each party is responsible for their respective costs. If you want help setting up your cost sharing accounts or have any questions or concerns, kindly reach out to your friendly Builterra support representative via Support@Builterra.com.

Payment Certificate Penalties:

Stay on track! Our latest Builterra implementation will allow our users to track all holdback types including payment penalties using our PC system. If you have helpful suggestion that add value to our platform, kindly reach out to Support@Builterra.com!

Workflow Portal:

Perhaps the most powerful yet underrated and underutilized aspect of Builterra is our Workflow Portal. The workflow portal allows users to ask other individuals for approvals in our new and updated portal style. The approver can also add comments to their answer of accepting or rejecting an approval. To utilize the portal, you will now need to add requestees to the workflow item; these are the individuals you need approval from to continue the items' progression. If you have any questions or concerns, kindly reach out to your friendly Builterra support representative via Support@Builterra.com

Mobile App Updates

Android Mobile-App:

We have launched our new mobile app and we want users like you to give it a try! The app allows for easy access to your projects on-the-go, enabling you to quickly check project information, create inspection reports, and communicate with your team. Plus, with our latest update, you can do a lot more than that! If you're an Android user, be sure to try out our new app by reaching out to Support@Builterra.com

Inspection Review:

Since some inspection reports might require external reviewers, Builterra's mobile app allows field staff to send a report to be reviewed by selecting an e-mail or project group available within the project. In most instances, these e-mail/project groups are setup by an account admin or project manager. As a consequence, the inspector might not have a clear idea of who they are requesting a review from. Our latest update will allow field staff to see exactly who they are sending their reports to specifically by listing all the individuals within the selected group, as shown below. For more information, reach out to Support@Builterra.com!

Frequently Asked Questions

Project Sub-Folders: "How do I create a project within a specific sub-folder?"

If you find yourself struggling to figure out how to create projects and place them within a specific sub-folder, read on to find the simple solution to your dilemma. First, start by locating the Project Portal. You can find it on your log-in screen, if previously set as a favorite, or from the main menu by hover over 'Portal', then 'Project', and clicking on 'New Project.' From there, locate the drop down menus titled "Major Group" and "Minor Group." Sub-folder structure can be setup by an individual with the appropriate permission levels. Look out for a future update allowing you to rename this sub-folder structure!

Sync Data:

"Why am I not seeing my project on mobile?" "Why is the drop-down menu duplicating my inspection forms?"

Simple response: always sync data when logging into Builterra's mobile app. This will save you a lot of time and spare you the agonizing confusion of why your data isn't showing up accordingly when viewed on your mobile device. Follow the simple steps below, to make sure you're viewing the most up to date data on the mobile app.

  1. Login to the Builterra mobile app
  2. On the Project/Form selection screen, tap on the menu button
  3. Tap on the 'Sync/Sync Data' button 

This works the same for both iOS and Android.

Password Reset: "How can I reset my password?"
With all the passwords we create, forgetting one is commonplace and bound to happen. If you need help resetting your password, the following videos will do the trick, depending on your permission level. You can also avoid creating a new password by logging in with your Microsoft account (video link below):

  1. Resetting password as an Account Admin
  2. Resetting password as a Builterra User
  3. Connecting Microsoft Account

Security Alert

2FA - Two-Factor Authentication Enforcement:

As an added measure of security, we've recently implemented a 2FA(Two-Factor Authentication)! This security measure is currently optional but will be enforced in Spring 2023. More details on the exact date will be provided in the next few months. If you haven't done so already, enable this feature right from within your Manage Profile section, as shown below. There are two options for this measure; an email or text with 1 time code. In order to set up the text option, your phone number must be added to your profile page. Keep in mind, this feature does not affect users using their Microsoft Login for logging into Builterra. For more information, reach out to Support@Builterra.com!

Phishing is an attempt by cybercriminals posing as legitimate institutions, usually via email, "Smishing" (a.k.a. phishing texting), and "Vishing" (a.k.a. phishing phone calls) to obtain sensitive information from targeted individuals. In other words, you receive an email which claims to be from Builterra asking you to reset your password. This is an example of a 'phishing attack.' Keep in mind, we will never ask you for your account password over email or phone. If you do receive such emails asking for sensitive account information, it is not from us, so do not respond, and contact our support team to let us know. Be on the lookout and stay safe! 

We Want To Hear From You!

Client Success:

Reaching out to all of our amazing clients! We're dying to know, has Builterra taken your project workflows to the next level? Share your incredible success stories with us so we can bask in the glory of your triumphs. Simply shoot an email over to our super friendly Builterra support team at Support@Builterra.com and let us revel in your awesomeness!

We consider our clients' success as our top priority. In order to better serve you, your feedback is crucial in our development and quality control. Furthermore, most of our implemented features have come by way of our amazing clients. With that said, we love hearing your feature recommendations! If you have any features in mind, please reach out to our support staff at 1-833-289-8600 ext.1 or by e-mail at support@builterra.com 

Need Support?

For technical support, please email support@builterra.com for any questions or to organize training from Builterra Technical Support.

We highly recommend you watch the Builterra Introductory video to learn more about what the platform can do for you. Feel free to skip to the part that applies to your job role. 

You can also benefit greatly from Builterra's Training Modules. Check out the videos therein for more information.

We’re always updating the Builterra app based on feedback from users like you. Make sure you update your app often for the latest and greatest. 

Welcome to your new and improved job, 
-The Builterra Support Team


Jeff Lyons

With over 20 years of experience in the municipal and land development sector, Jeff Lyons is dedicated to creating innovative civil engineering software solutions. As a founding partner and Director of Platform Innovation at Builterra, Jeff is a sought-after instructor and guest speaker who regularly engages with clients and associations to share insights that drive the industry forward. Jeff received his diploma in mining engineering technology from the Haileybury School of Mines (Northern College), and his diploma in geological technology (geophysics) from Sir Sandford Fleming College.


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